1. Liftshare Member User Guide
  2. Frequently asked questions

Liftshare does not track your journeys - protecting your privacy

At Liftshare, we understand that our members' privacy is a significant concern, and we prioritize the security and protection of their personal data. One of the most common concerns that we receive from our members is whether their employers can track their journeys using the Liftshare companion app. We want to reassure our members that we do not track their journeys through the app.

To verify that our members are authenticating their journey outside of their immediate work location, we only record and share authentication co-ordinates and a data stamp. This information allows us to ensure that any incentives backed by authentication can be verified as legitimate and is then recorded in their employer's dashboard alongside the time and co-ordinates of where the authentication took place.

It is important to note that we do not track our members throughout their journey. Once the authentication co-ordinates and data stamp have been recorded, no further tracking occurs. We value our members' privacy and are committed to safeguarding it.

This data is essential to prevent colleagues from authenticating with each other on-premises, ensuring that the incentives that are offered are only given to members who have genuinely shared a journey, rather than those who have colluded to claim a reward.

At Liftshare, we prioritize our members' privacy and only collect and share the necessary information to ensure the legitimacy of incentives and protect the integrity of our services. If you have any questions or concerns about our privacy policies, please do not hesitate to contact us. Our team is always available to assist you.

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