About this guide
This help guide will walk you through the process of deleting your Liftshare account on the Mobilityways app.
Note: deleting your account will remove all identifiable information from our servers in accordance to GDPR regulations. Please remember that this process cannot be reversed. If you have any questions regarding the way your data is processed by Liftshare please contact Liftshare Support directly with any questions you may have.
Before you get started
We are sorry to hear that you want to delete your Liftshare account. Sometimes members choose to delete their account as a response to receiving too many Journey Alert emails, if this sounds like you, why not check out our guide on How to unsubscribe from emails and update your email preferences.
How to delete my Liftshare account
- From anywhere in the app , click on More at the bottom of the screen
- Select Account Settings
- Select Remove Account
- Select the reason why you would like us to close your account. "This information helps us understand what we can do to improve".
- Once done click Delete my Account
- Tick the confirmation checkbox confirming that you would like us to remove your account.
- Click Delete account to complete the process of removing your Liftshare account.
Got more questions? We're here
If you have any other questions, why not raise a ticket and someone from our team will be able to help.
Travel Happy!
Your Liftshare Team