---
title: How can I contact Liftshare member support?
description: If you can't find the answer to your question in our knowledge base, the quickest way to get in touch with us is to Create a Member Support Ticket. We can help with things like app or website issues,
---

[Skip to content](https://hub.liftshare.com/en/knowledge/how-can-i-contact-member-support#main-content)

English

Show submenu for translations

[Contact us](https://hub.liftshare.com/en/knowledge/kb-tickets/new?hsLang=en)

![MW Logo Colour and Black Text crop.png\]](https://hub.liftshare.com/hs-fs/hubfs/MW%20Logo%20Colour%20and%20Black%20Text%20crop.png?height=40&name=MW%20Logo%20Colour%20and%20Black%20Text%20crop.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://hub.liftshare.com/en/knowledge/kb-tickets/new)
- Go to liftshare.com

 Go to liftshare.com

 Hi, how can we help today?

- There are no suggestions because the search field is empty.

1. [Member User Guide](https://hub.liftshare.com/en/knowledge?hsLang=en)
2. [Frequently asked questions](https://hub.liftshare.com/en/knowledge/frequently-asked-questions?hsLang=en)

# How can I contact Liftshare member support?

If you can't find the answer to your question in our knowledge base, the quickest way to get in touch with us is to [Create a Member Support Ticket.](https://share-eu1.hsforms.com/1cLKG6mIXS6Cl40VsMyX3cQ2dgfw7)

We can help with things like app or website issues, problems activating your account or resetting your password.

Or feel free to get in touch to ask questions about Liftshare and provide feedback.

 

[Create a Member Support Ticket.](https://share-eu1.hsforms.com/1cLKG6mIXS6Cl40VsMyX3cQ2dgfw7)

 

Travel Happy

Your Liftshare Team

- [Frequently asked questions](https://hub.liftshare.com/en/knowledge/frequently-asked-questions?hsLang=en)
- [Liftshare.com web platform](https://hub.liftshare.com/en/knowledge/liftshare-com-web-platform?hsLang=en#main-content)

    - [My account](https://hub.liftshare.com/en/knowledge/liftshare-com-web-platform?hsLang=en#my-account)
    - [My journeys](https://hub.liftshare.com/en/knowledge/liftshare-com-web-platform?hsLang=en#my-journeys)
    - [My matches](https://hub.liftshare.com/en/knowledge/liftshare-com-web-platform?hsLang=en#my-matches)
    - [Liftshare teams & permits](https://hub.liftshare.com/en/knowledge/liftshare-com-web-platform?hsLang=en#liftshare-teams-permits)
- [Mobilityways app - Liftshare](https://hub.liftshare.com/en/knowledge/mobilityways-app-liftshare?hsLang=en#main-content)

    - [My account](https://hub.liftshare.com/en/knowledge/mobilityways-app-liftshare?hsLang=en#my-account)
    - [My journeys](https://hub.liftshare.com/en/knowledge/mobilityways-app-liftshare?hsLang=en#my-journeys)
    - [My matches](https://hub.liftshare.com/en/knowledge/mobilityways-app-liftshare?hsLang=en#my-matches)
    - [Liftshare teams & permits](https://hub.liftshare.com/en/knowledge/mobilityways-app-liftshare?hsLang=en#liftshare-teams-permits)
- [Mobilityways app - CommuteBoost](https://hub.liftshare.com/en/knowledge/mobilityways-app-commuteboost?hsLang=en)

[![Chill listening crop-3](https://hub.liftshare.com/hs-fs/hubfs/Liftshare_Blue_RGB%20png%20transparent-1.png?width=57&height=24&name=Liftshare_Blue_RGB%20png%20transparent-1.png "Chill listening crop-3")](http://liftshare.com)

Liftshare - The free-to-use journey matching platform for the public.

Copyright © 2026, Mobilityways Limited