This guide will walk you through the basic steps in applying for a Carshare Parking permit through your organisation's Octopass Permit portal.
If your organisation uses Octopass for carsharing parking permits, this guide is for you. First, we give you a quick rundown with simple steps. And don't worry, we've got a detailed version with handy screenshots further down to guide you every step of the way.
Heads up! The look and feel of Octopass might differ for you depending on where you work. If you ever feel stuck or just have a question, contact our friendly support team here. Ready to dive in?
Quick Steps to Obtain Your Carshare Parking Permit:
- Liftshare Account Creation: before you apply for your Carshare Parking permit, you need to first make sure that you have registered for a Liftshare account through your community-specific URL.
- Retrieve Your Permit Application Token: After you have logged in to your account, locate your "Permit Application Token" within your Liftshare account settings.
- Access Your Organization's Octopass Portal: This link will be provided by your employer, often you may have received a PTP, in this case, a direct link to your organisation's Octopass portal will be within the PTP email you received.
- Set Up or Log into Octopass Portal: Sign up or log in with your details.
- Select the Appropriate Permit: Click the "Request a permit" option from your Octopass home page and select the appropriate carshare parking permit application form.
- Enter Your Permit Application Token: When prompted, input your Permit Application token noted from step 2.
- Submit Your Application: Double-check all details and submit.
- Use Your Carshare Permit: Some organisations might need additional approvals. Check with your Liftshare Manager.
Remember to authenticate each journey before using the designated parking spaces. Learn how to do so here.
Detailed Step-by-Step Guide to Getting Your Carshare Parking Permit
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Liftshare Account Creation
- Head to the Liftshare website through your community-specific URL.
- If you're new, click on the 'Sign Up' button. If you're a returning member, click 'Log in'.
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- Fill in the necessary details to create your account or log in.
2. Locate Your Permit Application Token
- Once you're in your Liftshare account, navigate to 'Account Settings'.
- In this section, you'll find the 'Permit Application Token'. Make sure to write it down or copy it to a safe place.
3. Access Your Organization's Octopass Portal
- Open the PTP email you received, and look for the direct link to your organization's Octopass portal.
- Clicking on this link will direct you to the Octopass portal.
4. Getting Started on Octopass
- If it's your first time, you'll need to set up an account. Click 'Sign Up' and enter your details. For returning users, simply enter your credentials and log in.
5. Choosing Your Permit
- Once logged in, you'll land on the Octopass homepage. Here, find and click the "Request a permit" option.
- A list of available permits will appear. Select the carshare parking permit application form.
6. Enter Your Permit Application Token
- You'll be prompted to provide your Permit Application Token from Liftshare. Paste or type in the token you noted earlier.
7. Review and Submit Your Application
- Before hitting 'Submit', carefully review all the information you've entered.
- Once everything looks good, click 'Submit'.
8. How to Use Your Carshare Permit
- Some organizations may ask for an additional review before approval. If so, you'll receive a notification once your permit is ready to use.
- Always consult your Liftshare Manager if you're uncertain about any part of the process.
Support and Further Assistance: For added guidance or to understand specific usage policies, reach out to your dedicated Liftshare manager. If in doubt about who this is or for further help, submit a ticket, and our team will be on hand.
Got questions? Raise a ticket, and we're here to assist.
Travel Happy!
Your Liftshare Team